Privacy policy

Limaxart operates this website and online gallery, including all related information, content, features, tools, products, and services, in order to provide you with a curated fine art experience (the "Services"). Limaxart is hosted on Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or complete an acquisition using the Services or otherwise communicate with the studio. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details: Including your name, billing address, shipping address, telephone number, and email address.
Financial information: Including payment card details, transaction confirmations, and payment method details (processed securely via encrypted gateways).
Account information: Including your username, password, security questions, preferences, and settings.
Transaction information: Including the artworks you view, place in your cart, or acquire, order history, and studio correspondence.
Communications with us: Including information provided when sending an acquisition inquiry or studio request.
Device information: Including IP address, network connection, browser type, and unique device identifiers.
Usage information: Information regarding how and when you navigate and interact with the Services.

PERSONAL INFORMATION SOURCES

We collect personal information from the following sources:

Directly from you: When you place an order, create an account, communicate with the studio, or submit an inquiry.
Automatically through the Services: Collected from your device via cookies and similar tracking technologies when you browse the gallery.
From our service providers: Including technical, payment processing, and logistics partners operating on our behalf.
From business partners or third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services: To process acquisitions, manage payments, arrange insured studio dispatch, maintain your account, remember preferences, and deliver a tailored gallery experience.

Communications & Support: To respond to private acquisition inquiries, provide dispatch updates, and maintain professional collector relationships.

Marketing & Announcements: To send gallery announcements, exhibition notices, or news on new releases via email (where opted-in). You may unsubscribe at any time.

Security & Fraud Prevention: To authenticate accounts, secure payment transactions, and protect against fraudulent or unauthorized activity.

Legal Compliance: To comply with applicable laws, tax obligations, and legal processes.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate operational purposes, including:

Service Providers: Shopify, payment processors, IT management, data analytics, and specialised art shipping couriers.
Marketing Partners: To support gallery communications and online presence in accordance with their privacy policies.
Legal & Business Requirements: When required to enforce terms, comply with legal obligations, or protect the rights and security of the gallery.

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the website in order to provide and improve the gallery platform. Information submitted will be transmitted to and processed by Shopify. To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy.

THIRD-PARTY WEBSITES AND LINKS

The gallery site may contain links to external platforms or social media widgets. We are not responsible for the privacy practices, security, or content of third-party sites. We encourage you to review the privacy policies of any third-party platform you visit.

CHILDREN'S DATA

The Services are not directed at or intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

SECURITY AND RETENTION OF YOUR INFORMATION

We implement appropriate technical and organisational measures to safeguard your data. However, no transmission over the internet can be guaranteed as completely secure.

Retention periods depend on the nature of the information—for instance, maintaining transaction records for legal, tax, and accounting purposes, or until account closure.

YOUR RIGHTS AND CHOICES

Depending on your location (including the UK and EEA), you may have the following rights regarding your personal data:

Right to Access / Know: Request details of the personal data we hold about you.
Right to Delete: Request erasure of your personal data.
Right to Correct: Request correction of inaccurate or incomplete data.
Right to Portability: Receive a copy of your data in a structured, commonly used format.
Right to Object / Restrict: Object to or request restriction of data processing under certain circumstances.
Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact the studio at lima_speight@icloud.com.

COMPLAINTS

If you have concerns about how your personal data is handled, please contact us directly. Residents in the UK also have the right to lodge a complaint with the Information Commissioner's Office (ICO) or their local European Data Protection Authority.

INTERNATIONAL TRANSFERS

When transferring personal data outside the UK or European Economic Area (EEA), we rely on approved legal transfer mechanisms, such as Standard Contractual Clauses or UK International Data Transfer Agreements, ensuring an equivalent level of protection.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory updates. Revised policies will be published on this page with an updated "Last updated" date.